InMotion Hosting Review - Fast Speeds but Uptime Drops Below 99.9% in 2025
Table of Contents
Pros and Cons of InMotion Hosting - Beyond the Basics
| Pros | Cons |
|---|---|
| Affordable introductory prices | Limited Data Center (only 3 in US and Europe) |
| Highly reliable 24/7 live support | Windows server is not supported (Only Linux) |
| Easy onboarding with cPanel management | Limited Backup space (just 10 GB or you purchase extra backup space) |
| Uninterrupted hosting on fast servers | Up to 5hrs downtime recorded during the 2 weeks uptime test (below 99.9% uptime) |
| Fully loaded time of 492ms (under half a second) | |
| Multiple hosting types for your business needs | |
| Free domain & SSL | |
| Monarx security ($19.99 value) | |
| Extremely fast TTFB (115ms and 344ms recorded) |
Summary
InMotion Hosting is one of those names that often pops up when you’re on the hunt for the best web hosting for small businesses. This is due to over two decades of consistent excellence, offering hosting solutions designed to help you start small and scale as your needs grow.
But then, most users would ask, what am I actually looking for in a web hosting service? What does InMotion hosting do? How well does InMotion actually perform? Our experts at Hostingpillar conducted an honest InMotion hosting review to help you answer these questions.
We thoroughly evaluated multiple parameters using our rating methodology to review InMotion Hosting. Our research included an in-depth analysis of each hosting plan including InMotion Hosting WordPress and VPS review, pricing, and the features offered. We also assessed the reliability of InMotion customer support by exploring their knowledge base and engaging with their human-powered agents via live chat and ticketing systems.
To gain firsthand insights, we created an account and tested the Power Plan shared hosting service. The verdict? InMotion Hosting is a solid contender for small businesses or users who prioritize scalability and support over flawless performance metrics. However, if 100% uptime is critical for your site, you may want to explore higher-tier plans or consider other providers with stronger real-world performance.
Table of Contents
Overview - What is InMotion?
InMotion Hosting is a privately-owned company co-founded by Sunil Saxena and Todd Robinson. It is renowned for delivering top-tier web hosting solutions tailored to businesses of all sizes.
Established in 2001, it has earned a strong reputation for reliability, security, and high performance, attracting a growing customer base of over 170,000. Today, InMotion Hosting continues to thrive as the most trusted name in the industry.
InMotion Hosting Rating Breakdown
At HostingPillar.com, we are committed to delivering transparent, data-driven evaluations of hosting providers to empower businesses and individuals in making informed decisions. Leveraging insights from our rigorous rating methodology, we’ve analyzed InMotion Hosting based on key performance indicators.
Below is a detailed breakdown of the parameters and scores awarded to InMotion Hosting, along with explanations highlighting its strengths and areas for improvement:
| Parameter | Score (Over 5) | Reason for This Score |
|---|---|---|
| Features | 4.6 | InMotion Hosting offers a wide range of features, including free SSL, automated backups, NVMe SSDs, BoldGrid, and cPanel for easy site management. It also includes staging tools and advanced caching options to enhance performance. |
| Performance | 4.5 | The UltraStack infrastructure and NVMe SSD storage deliver fast loading speeds, and low TTFB. Additionally, tests using GTmetrix showed consistent performance with fast FCP and LCP times. The only issue is the constant downtime on their servers during testing. |
| Pricing | 4.6 | Competitive pricing with scalable plans and value-added features makes it affordable for businesses of all sizes. Long-term plans also come with significant discounts, providing better value for extended hosting needs. |
| Support | 4.7 | 24/7 support through live chat, phone, and ticketing system, with quick response times and knowledgeable agents. The detailed knowledge base and tutorials further empower users to resolve issues independently. |
| Ease of Use | 4.5 | User-friendly AMP dashboard and cPanel make managing hosting accounts, domains, and websites simple and intuitive. The BoldGrid website builder and one-click installations simplify website setup for beginners. |
| Overall Score | 4.5 | InMotion Hosting strikes an excellent balance of affordability, performance, and customer support. It offers scalable solutions to grow with your business, making it a versatile option for various needs. |
Each rating score reflects how InMotion Hosting measures up to industry standards, giving you the clarity you need to select a provider that aligns with your hosting requirements.
Explore the full comprehensive review below and discover whether InMotion Hosting is the right fit for your project, only on HostingPillar.com.
Key Features of InMotion Hosting You can count on
In our InMotion Hosting Review for 2025, we began by evaluating the key features this provider offers. While these features cover the essentials offered by most providers, we’ve also highlighted the unique features that make InMotion Hosting stand out from the competition.
Below is a detailed list of the features we believe makes InMotion Hosting a favorite for your web hosting needs.
cPanel Control Panel:
Unlike many web hosts, such as Hostinger and SiteGround, that have replaced cPanel with custom-built control panels, InMotion Hosting continues to offer access to the widely preferred cPanel interface.
Hence, as a InMotion Hosting customer, you will have access to the web based control panel that offers tools to manage your website files, email, domain, databases and more.
Another interesting thing about the cPanel interface on InMotion Hosting is that it currently uses the Jupiter theme. This offers a more user friendly dashboard than the standard cPanel theme. For your added convenience, you can also install up to 400+ applications directly from your cPanel account with Softaculous.
If you’re new to using cPanel to manage your InMotion Hosting account, you can easily save time by using the search bar located in the top-right corner to quickly find what you need.
Finally, our investigation and review show that InMotion hosting is one of the best cPanel hosting providers that includes the popular cPanel for managing your website from a single, easy-to-use dashboard.
Free Domain, SSL certificates & SSH Access:
Another feature we looked at in our InMotion Hosting review for 2025 is the free domain on all plans. With InMotion Hosting, you can transfer your existing domain or register a new one at no cost for the first year. We recommend selecting the 3-year or 1-year term lengths to take advantage of this offer and enjoy greater savings through affordable discounts.
At the same time, InMotion Hosting keeps your website secure with free 2048-bit encryption SSL certificates. What’s more, you will also get SSH access, which ensures secure, efficient, and flexible control over your web hosting environment.
Unlimited Shared Hosting Resources:
Our findings during the review shows that InMotion Hosting offers affordable web hosting for small businesses with impressive resources.
We were happy to see that you can get unlimited NVMe SSD storage, bandwidth, email on selected shared hosting plans. Even the most affordable Core plan includes up to 100 GB of SSD storage, a feature matched by only a few hosting providers, such as Hostinger. It gets even better with the next plan, which upgrades to NVMe SSD storage—delivering faster speeds, a more efficient interface, parallel processing, and an optimized protocol compared to standard SATA SSDs.
That’s not all, it gets more interesting when you get unlimited NVMe storage combined with access to host as many websites as you want on the higher plans. We believe these resources are powerful enough to kickstart your web hosting journey on InMotion Hosting at very competitive introductory prices.
Industry Leading 90 day Money Back Guarantee:
Another feature that makes InMotion Hosting one of the most trusted web hosting providers in the industry is the 90 day money back guarantee. Hence, all hosting plans you buy on InMotion Hosting come with the industry’s best money back guarantee.
This refund policy demonstrates that one of the cheapest premium providers believes in the quality and reliability of their hosting services.
Therefore, based on our experience, we highly recommend this provider as the go to choice to host your website as it allows you to try the service risk free.
Finally, if you are looking for a popular hosting provider that allows you to evaluate its features, speed before committing to a long term plan, InMotion Hosting is a smart choice.
InMotion Backup Manager:
One of the most important factors to consider when choosing a hosting provider is the security and backup options they offer. These features ensure your site files are protected and regularly backed up, safeguarding against data loss in case of emergencies.
InMotion Hosting offers a backup manager to safeguard your site files, databases, and email with daily backups and 1-click website restore available on demand. What makes it safe and secure is that the backups are stored in a separate cloud infrastructure, completely independent of the server used to host your website.
We were slightly disappointed that only 10 GB of space is available for scheduling backups. However, it’s worth noting that storage is counted only once, meaning multiple backups won’t reduce your quota repeatedly. If you need more storage, you can easily purchase additional backup blocks from the AMP marketplace.
Launch Assist + Managed Hosting Professional Services:
InMotion Hosting provides professional hosting services designed to save you time and resources while setting you up for success.
Whether you’re launching an eCommerce store or managing an enterprise-level business, their managed hosting services include expert technical support to meet your needs.
InMotion Launch Assist is designed to make your website setup seamless and stress-free. You get one-on-one time with an expert to guide you through configuring your hosting, setting up your website, or tackling any technical challenges. With this feature, you can skip the frustration and get your site up and running quickly, ensuring a smooth start to your online journey.
Free Drag and Drop Builders:
Most hosting providers now let you create a website from scratch without any technical skills, and InMotion Hosting is no different.
During our in-depth review of InMotion Hosting, we discovered that you can use the BoldGrid website builder to create a simple and professional website in minutes. It offers pre-designed and customizable templates for quick setup and includes integrated SEO tools to rank your site in search engines.
Another option is the SiteJet Builder, available in the cPanel area. It lets you customize pre-designed templates using a simple editor to add images, elements, and containers. We also appreciate its recent update, which includes an AI writer tool for generating unique text based on your descriptions and text settings.
However, upon further inquiry from the technical support agents, the BoldGrid website builder was recommended to create our website. This is a result of Boldgrid integration with WordPress, which provides access to the popular content management system (CMS).
At the same time, it offers thousands of themes and optimization plugins and supports drag and drop editing for easy customization.
Our review also revealed that BoldGrid offers full ownership of your site since it runs on WordPress. In contrast, the SiteJet Builder may face portability issues if you switch to a hosting provider that doesn’t support cPanel.
As an InMotion Hosting customer, we advise that you choose the BoldGrid website builder to build scalable and feature rich websites in minutes with the flexibility of WordPress.
Free Website Migration:
Common issues when transferring a website from the previous host, such as downtime and data loss, can be frustrating. However, InMotion Hosting eliminates these challenges with its hassle-free migration support service.
At the same time, InMotion Hosting ensures your website migration is handled by experienced professionals, providing a seamless transfer with no downtime to protect your traffic and user experience. They also provide recommended server optimization and expert setup assistance with minimal downtime.
You can use this feature on InMotion Hosting if you are looking to switch Linux shared hosting providers or want to move your website to a new domain.
To migrate your website, log in to your Account Management Panel (AMP) with your InMotion Hosting account details. Next, scroll down and click on the Website Transfer Request option, as shown in the screenshot below.
One thing we discovered on the next window is that you need to have a full cPanel backup from your other host to enjoy the free migration. Otherwise, the next available option is to take advantage of the Launch Assist service to do a manual transfer if you do not have a full cPanel backup of your website.
We were disappointed to discover that you need to pay up to $200 to use the Request Launch Assist. Nevertheless, If using this option is your only choice, it will save you the headache of worrying about broken links or compatibility issues after the transfer is done.
Enhanced Security:
In addition to the free SSL mentioned earlier in this InMotion Hosting review, this provider also offers Monarx security for enhanced protection against all types of malware.
In the AMP, click on cPanel to access your dashboard. Then, scroll down to the security section and select Monarx Security to get started.
What’s more, InMotion Hosting provides a range of security features to keep your website safe. These include hack and malware protection to detect and remove threats, an IP blocker to prevent unauthorized access, and Spam Experts to filter out spam emails. It also offers a safe application rollback feature to restore previous versions in case of errors and Two-Factor Authentication (2FA) for enhanced account security.
At the same time, you can purchase dedicated IP addresses during checkout, or through the AMP or cPanel dashboard, for an affordable rate of $6 per month.
This ensures your website has a unique IP address, separate from other users, which is also required for private SSL certificates to secure your data. Additionally, it allows you to create custom name servers, set up public FTP access, and maintain a trusted email reputation tied to your IP.
Max Speed Zone and Ultrastack Technology:
Another feature that caught our attention during the InMotion Hosting review for 2025 is UltraStack. It is a custom technology stack with advanced layered caching that is fine-tuned for speed.
For example, the Launch shared hosting plan on InMotion Hosting delivers up to 6x UltraStack speed and performance. As you upgrade to higher plans, this scales up to 20x performance for even faster speeds.
We found out that it uses a combination of NGINX or Apache servers, PHP-FPM, Redis, and OpCache for faster processing speeds. In addition, it includes an advanced caching system to reduce server load and enhance performance through an optimized software and hardware stack.
On the other hand, the max speed zone technology improves network speed and performance up to 6x by reducing latency. It focuses on network optimization by choosing the closest data center.
While they are different technologies, both work together to deliver faster load times, better performance, and higher reliability for websites hosted on InMotion Hosting.
Hosting Plus:
Hosting Plus is a valuable feature for developers, offering access to essential hosting technologies and frameworks. It comes free with all shared hosting plans, providing everything you need to build and manage your site with ease.
We appreciate that it includes access keys to popular frameworks and automation tools, making it simple to start small and scale up with just a click. Whether you’re new to web development or building a progressive web application, you can leverage Python, Node.js, Ruby, and Git version control to launch your next project seamlessly.
Marketing Tools:
We will wrap up the features offered by InMotion Hosting with their marketing tools, which includes $150 free advertising credits. Free Advertising Credits give you a head start by driving traffic to your website through platforms like Google Ads and Bing, helping you reach your target audience faster.
InMotion Hosting provides powerful marketing tools to help you grow your online presence. With Email on Any Device, you can stay connected with your customers seamlessly across desktop, mobile, or tablet, ensuring you never miss an important message.
This leading hosting provider also offers robust Customer Management Tools to streamline your hosting experience. In addition to AMP, which lets you efficiently manage your shared hosting accounts, InMotion offers WebPro and InMotion Central.
WebPro allows you to manage multiple websites from a single dashboard, making it ideal for agencies and developers.
InMotion Central provides a dedicated platform for managing VPS and dedicated servers, ensuring seamless control over your hosting environment.
InMotion Hosting Review: Plans and Pricing
In our InMotion Hosting Review for 2025, we moved forward by conducting a detailed analysis and breakdown of all the hosting plans offered by this leading provider.
The key qualities of a reliable web host is the ability to provide affordable, scalable, and feature-rich plans tailored to different user needs. Without these options, it’s difficult to attract budget-conscious customers seeking an efficient hosting provider to launch their websites.
InMotion Hosting is a premium and industry leading web hosting provider you can trust with your website in 2025. They understand starting small and scaling up as your needs increase. Hence, we like that InMotion Hosting supports all web hosting types including shared, VPS, reseller, WordPress and dedicated server hosting. These hosting packages are reasonably priced and offer excellent value for money based on the type of hosting, hardware specifications and features included.
So, does InMotion Hosting deliver the dependable hosting solutions your business needs? Let’s find out.
Breakdown of InMotion Shared Hosting Plans
If you are looking for affordable shared hosting for small businesses, InMotion Hosting is as good as it gets. They offer one of the most competitive and powerful shared hosting solutions in the industry. Hence, do not hesitate to try them out today to launch your website with all the tools you need to get started all in one place.
InMotion Hosting offers four shared hosting plans, each designed for personal and business sites. With the first package starting at a bit above $2 per month, the Core plan combines affordability with powerful features.
It comes with up to 100 GB SSD, allows you to host 2 websites on your account, offers free domain & SSL if you choose the 3 year term, and allows you to choose your preferred data center like other higher plans.
What’s more, you will also get to use the live chat and ticket support from helpful humans. That’s not all, the core plan allows you to set up to 10 email addresses as well as the option to add a dedicated IP or use the No downtime website migration.
Based on this, we can confidently say that InMotion hosting has one of the most helpful beginner friendly shared hosting plans with better value for money.
As if this is not enough, scaling your plan to the next one is stress free and also comes with unlimited NVMe SSD, 6x to 20x ultrastack website performance, and pro level support that guarantees up to 99.99% uptime.
Here is a rundown of InMotion’s Shared Hosting Packages:
| Plan Name | Entry Level Cost (Subject to change) | Key Features | Contract Duration | Any Extra Fees or Conditions |
|---|---|---|---|---|
| Core | $2.29/month | Free domain & SSL, 2 websites, 100 GB SSD storage, unlimited bandwidth, 10 email addresses. | 3-year term | Renews at $9.99/month |
| Launch | $4.99/month | Free domain & SSL, Unlimited resources (websites, NVMe SSD storage, bandwidth, email addresses), 6x Ultrastack speed & performance and Pro support SLA. | 3-year term | Renews at $12.99/month |
| Power | $4.99/month | Free domain & SSL, Unlimited resources (websites, NVMe SSD storage, bandwidth, email addresses), 12x Ultrastack speed & performance and Pro support SLA. | 3-year term | Renews at $16.99/month |
| Pro | $10.99/month | Free domain & SSL, Unlimited resources (websites, NVMe SSD storage, bandwidth, email addresses), 20x Ultrastack speed & performance, dedicated IP, and Pro support SLA. | 3-year term | Renews at $23.99/month |
Note: Each Shared hosting plan on InMotion Hosting allows you to choose either a 3 year, 1 year or 1 month subscription term. The best cheap introductory plan is available for the longest term length.
While trying out InMotion’s shared hosting plan, we discovered that it allows you to launch your websites with your favorite web apps and frameworks.
We also like that each shared hosting plan comes with a range of security features and marketing tools as highlighted earlier in this review. In addition, you will get access to the popular cPanel and InMotion’s AMP to easily manage your website from a central dashboard.
Rundown of InMotion VPS Hosting Packages
You can also get flexible VPS hosting for your growing business on InMotion Hosting. Our review of the VPS hosting options at InMotion hosting revealed that you can pay as low as $10 per month to get a managed VPS built on Ultrastack for high performance. However, this is only possible if you are willing to pay upfront for 3 years.
We carefully reviewed InMotion Hosting’s VPS packages and found that they offer a variety of options, including Managed VPS, Unmanaged Cloud VPS, WordPress VPS, and Reseller VPS Hosting. These plans are designed to meet different needs, whether you’re an advanced command-line user, managing a high-traffic WordPress site, or a reseller requiring dedicated resources.
Developers and small business owners will appreciate the flexibility to choose their preferred control panel. InMotion Hosting provides VPS hosting with cPanel and Control Web Panel (CWP). These are paid add-ons, with cPanel priced at $20/month for 5 admin accounts and CWP costing $5/month for unlimited accounts.
For those on a tight budget, an unmanaged VPS with command-line access is available for free at checkout. Additionally, you can customize your configuration by selecting PHP, Standard, or WordPress setups based on your requirements.
All servers come with dedicated resources, and InMotion Hosting simplifies resource management through InMotion Central—an all-in-one monitoring dashboard that provides quick access to server statistics.
Here is a summary of their VPS Hosting Packages:
| Provider Plans | Entry Level Cost | Contract Duration | Key Features | Any Extra Fees or Conditions |
|---|---|---|---|---|
| VPS 4 vCPU | $9.99/month | 3-year term | 4 vCPU cores, free SSL, 8 GB RAM, 160 GB SSD, 5 TB Bandwidth, and 2 dedicated IPs. | Renews at regular price of $16.99/month |
| VPS 8 vCPU | $19.99/month | 3-year term | 8 vCPU cores, free SSL, 16 GB RAM, 260 GB SSD, Unlimited Bandwidth, and 3 dedicated IPs. | Renews at regular price of $46.99/month |
| VPS 12 vCPU | $31.99/month | 3-year term | 12 vCPU cores, free SSL, 24 GB RAM, 360 GB SSD, Unlimited Bandwidth, 10 GB Backup storage and 5 dedicated IPs. | Renews at regular price of $76.99/month |
| VPS 16 vCPU | $44.99/month | 3-year term | 16 vCPU cores, free SSL, 32 GB RAM, 460 GB NVMe SSD, Unlimited Bandwidth, 10 GB Backup storage, Docker compatible and 10 dedicated IPs. | Renews at regular price of $111.99/month |
Note: In addition to the VPS hosting plans mentioned above, InMotion Hosting offers personalized WordPress VPS plans starting at just over $4 per month. They also provide customizable and scalable unmanaged cloud VPS plans starting at $6 per month and reseller VPS plans starting at $30 per month.
Furthermore, InMotion Hosting ranks #8 on our list of the best VPS hosting providers for 2025, based on our annual testing and expert recommendations.
Managed WordPress and WooCommerce Hosting Plans
If your business requires powerful WordPress and WooCommerce hosting plans, turn to InMotion Hosting. These plans are carefully crafted to offer superior speed and support for your mission-critical websites.
During our review, we found that self-managed plans are available for just over $4 per month. These plans are similar to the WordPress VPS options mentioned earlier in the VPS section.
For managed WordPress plans, you’ll need to contact InMotion’s WordPress experts. Simply select the plan you’re interested in, click submit, and discuss your requirements with a consultant.
The managed VPS plans can handle up to 1,000,000 monthly visits, making them ideal for high-traffic eCommerce stores or mission-critical WordPress sites. If your website attracts this level of traffic, these plans are worth considering for their custom-built servers designed to meet your performance needs.
Everything You Need to Know About InMotion Hosting’s Reseller Hosting Plans
Another hosting solution we checked out during our review is InMotion Reseller Plans. With InMotion Hosting, you can start your web hosting from scratch for as low as $1 per month with unlimited earning potential guaranteed. We like that you can start with a reseller plan to offer hosting services to your clients.
First, you’ll benefit from white-label branding, enabling you to use your personalized branding and messaging. This feature also lets you provide a comprehensive, all-in-one service to your clients.
As an InMotion Reseller customer, you will get dedicated resources, flexible management tools, and scalable options to help you grow your hosting business effortlessly.
With additional features like free cPanel/WHM and automated billing software, InMotion makes it easy to manage client accounts and deliver a seamless hosting experience.
Here is a summary of their Reseller Hosting Packages:
| Plan Name | Entry Level Cost | Contract Duration | Key Features | Any Extra Fees or Conditions |
|---|---|---|---|---|
| R-1000N | $0.99/month | 1 month term | 80 GB SSD, 1000 GB Bandwidth, 25 cPanel licenses, unlimited email accounts, and 1 dedicated IP. | Renews at regular price of 35.99/month |
| R-2000N | $26.99/month | 6-month term | 160 GB SSD, 2000 GB Bandwidth, 50 cPanel licenses, unlimited email accounts, and 2 dedicated IPs. | Renews at regular price of $55.99/month |
| R-3000N | $39.99/month | 6-month term | 200 GB SSD, Unlimited Bandwidth, 80 cPanel licenses, unlimited email accounts, and 3 dedicated IPs. | Renews at regular price of $75.99/month |
| R-4000N | $49.99/month | 6-month term | 300 GB SSD, Unlimited GB Bandwidth, 100 cPanel licenses, unlimited email accounts, and 5 dedicated IPs. | Renews at regular price of $109.99/month |
Note: You can also resell domains to your customers through InMotion Hosting. The Domain Reseller feature allows you to boost your profits while offering added convenience to your clients.
An Overview of InMotion Hosting’s Dedicated Server Plans
As expected in our review, the most powerful hosting plan on InMotion Hosting is their dedicated server. We were pleased to find that InMotion Hosting is widely recognized as a leading provider in the dedicated hosting space, earning multiple awards. This recognition reflects their dedication to delivering custom-built infrastructure capable of handling intensive data workloads, demanding applications, and high-traffic websites.
Furthermore, we carefully analyzed the features and discovered that you will get robust performance, enhanced security, and a wide range of management options. Your server operates on a Tier 1 network, providing your visitors with dedicated connectivity that is predictable, redundant, and highly reliable.
Finally, you can boost your business with either the standard or commercial class dedicated server plans. The former is much more affordable while the latter comes with enhanced dedicated performance.
Here is a breakdown of InMotion Standard Dedicated Server Packages:
| Provider Plans | Entry Level Cost | Contract Duration | Key Features | Any Extra Fees or Conditions |
|---|---|---|---|---|
| Aspire | $35/month | 12-month term | 16 GB DDR3 RAM, 1 TB SSD, 4 Core/8 Thread, 1 dedicated IPs, 10 GB free backup space, and Xeon E3-1246 v3. | Renews at regular price of $69.99/month |
| Essential | $99.99/month | 12-month term | 32 GB DDR4 RAM, 2 TB SSD, 4 Core/8 Thread, 5 dedicated IPs, 50 GB free backup space, and Xeon E-2134. | Renews at regular price of $99.99/month |
| Advanced | $169.99/month | 12-month term | 64 GB DDR4 RAM, 2x1 TB SSD, 6 Core/12 Thread, 10 dedicated IPs, 100 GB free backup storage, and Xeon E-2176G. | Renews at regular price of $169.99/month |
| Elite | $219.99/month | 12-month term | 128 GB DDR4 RAM, 2x2 TB NVMe SSD, 8 Core/16 thread, 16 dedicated IPs, 250 GB backup storage, and Xeon E-2388G. | Renews at regular price of $219.99/month |
| Advanced | $249.99/month | 12-month term | 128 GB DDR4 RAM, 2X4 TB NVMe SSD, 8 Core/16 thread, 32 dedicated IPs, 500 GB backup space, and Xeon E-2388G. | Renews at regular price of $249.99/month |
Note: If you require more dedicated server resources as your needs grow, we recommend upgrading to the commercial plans. These plans start at just $200 per month and deliver enhanced performance to meet higher demands.
InMotion Hosting’s Onboarding Process - From Signup to Live Website
The next important parameter we considered in our InMotion Hosting Review for 2025 was the onboarding process covering everything from account creation to website setup.
By now, you should have chosen the type of hosting plan that best suits your needs with InMotion Hosting.
Quick Recap: Be sure to evaluate the hosting type, whether shared, VPS, or dedicated servers, along with pricing options and value-added features before making a decision.
We purchased the Power Shared Hosting Plan for one year specifically for this InMotion Hosting Review to provide you with real-life insights before making your decision. After which, we received our login details in the email provided during signup.
Next, we logged into the Account Management Panel (AMP), a user-friendly dashboard designed for managing account settings, billing, domains, and hosting add-ons.
Thereafter, we proceeded to set up our domain. To do this, you can either click on the domain from the menu bar in AMP or navigate to the manage my account area and click on register domain as shown in the screenshot below.
In the displayed window, enter your preferred domain name and click on search. We picked Hostingpitest.com to represent the test website domain for hostingpillar.com. Also, since our account comes with a free domain for 1 year, we clicked on “I want this” and proceeded to use the domain credit for the purchase by checking the box provided. Then, we clicked on “Add to CART” to proceed to checkout at no cost.
Another important feature to consider is domain privacy, available for less than $16 per year. While we skipped this option since our website is for testing purposes, we highly recommend it to protect your private information from spammers and identity thieves.
Next, select PayPal or add your preferred payment method to complete your order. After that, update your primary domain from the temporary one to the domain you just purchased. InMotion Hosting simplifies this process with an easy-to-use link that helps you quickly find and switch to your new domain.
They also provide a clear instruction that allows you to understand everything associated with a primary domain change. Once you click on the “change primary domain”, the process will be completed in less than 2 minutes.
The next step in our onboarding process to test InMotion Hosting’s user-friendliness is setting up our test website using the BoldGrid builder. This is where Softaculous comes in for one click installation.
From the AMP dashboard, locate and click on Softaculous. In the corresponding dashboard, navigate to where you see BoldGrid and click on install. We are using this option because BoldGrid is built and integrated with WordPress. This will allow us to create a simple WordPress or eCommerce website as required without technical knowledge.
We are happy that the setup of BoldGrid is simple and easy to follow. You can change the Admin account details and adjust the site name for your account then scroll down to click on install. The installation was a breeze again as it was completed in less than 10 seconds without stress.
You’re now almost ready to create your first website. Return to the Softaculous landing page and click on Installations to confirm that BoldGrid is already installed on your domain.
For this InMotion Hosting review, we installed the website builder at hostingpitest.com. Clicking the website link as shown in the screenshot below will take you to the live site at that domain. The installation uses a default WordPress template, which we’ll customize in the next section to test InMotion Hosting’s speed and uptime performance.
Based on our experience, we conclude that InMotion Hosting’s onboarding process is beginner friendly with everything you need to set up your account and website available in just a click.
Speed Performance Test for InMotion Hosting - Amazingly fast!
In our in-depth InMotion Hosting review, we highlighted its affordable plans and excellent value. But does it deliver on performance and reliability? To find out, we conducted a speed test using GTmetrix and an uptime test with Pingdom. Stay with us as we share our results and insights based on first-hand experience.
GTmetrix:
We used GTmetrix, one of the most trusted tools for testing website speed, performance, and optimization issues. Its detailed analysis not only identifies problem areas but also provides actionable suggestions to improve site performance. With data powered by Google Lighthouse, GTmetrix evaluates websites based on Core Web Vitals, ensuring results reflect real-world user experiences.
Key Metrics GTmetrix Measures:
- GTmetrix Grade: Combines Performance (speed and stability for real users) and Structure (how well code and design elements are built).
- Time to First Byte (TTFB): Measures how quickly the server responds to the browser’s first request. Ideal TTFB is 0.8s or less.
- First Contentful Paint (FCP): Tracks the time it takes for the first visible element, text or image to appear. Ideal FCP is 1.8s or less.
- Largest Contentful Paint (LCP): Measures when the largest element on the page fully loads. Ideal LCP is 2.5s or less.
- First Input Delay (FID): Evaluates how quickly the page responds to user actions, like clicks or scrolls. Ideal FID is 300ms or less.
- Cumulative Layout Shift (CLS): Tests how visually stable the page is, ensuring elements don’t shift unexpectedly. Ideal CLS is 0.1 or less.
GTmetrix offers clear insights into a site’s loading speed, stability, and responsiveness. By analyzing these metrics, website owners can ensure faster load times, better user experiences, and higher search rankings.
First GTmetrix Test for InMotion Hosting
We tested InMotion Hosting’s server speed using the test website we created earlier during the onboarding process. This website was automatically generated after installing WordPress through BoldGrid, featuring the default Twenty Twenty-Four theme with no additional customization.
Our test website achieved a TTFB of just 115 ms, proving that InMotion Hosting’s NGINX servers respond quickly to browser requests. This result highlights the effectiveness of their UltraStack technology in delivering top-tier performance.
We also recorded an FCP and LCP of 326 ms and 386 ms, respectively, showing how fast the first and largest elements load on the page. These results confirm that the optimized caching layers and NVMe SSD storage work seamlessly to boost speed and responsiveness.
Furthermore, our CLS was 0, indicating perfect visual stability with no unexpected layout shifts. This ensures an excellent user experience, especially for websites with dynamic content.
Overall, the website achieved a fully loaded time of just 492 ms, well under half a second, proving that even shared hosting plans can deliver exceptional speeds. We also earned a GTmetrix Grade A with 100% performance and 94% structure ratings. These results show that InMotion Hosting is more than capable of powering high-performance websites.
Summary of First GTmetrix Speed Test Results for InMotion Hosting:
- Time to First Byte (TTFB): 115 ms (extremely fast)
- Largest Contentful Paint (LCP): 386 ms (blazing fast)
- Cumulative Layout Shift (CLS): 0 (perfect stability)
- Fully Loaded Time: 492 ms (under half a second!)
These results prove that InMotion Hosting’s shared hosting plans can deliver lightning-fast performance in 2025. Just imagine the speed and reliability their VPS and dedicated server hosting plans can offer! That’s not all, wait till you see our second GTmetrix result on a fully customized website.
Second GTmetrix Test for InMotion Hosting
For our second GTmetrix test, we installed the Neve theme, a lightweight, high-speed, and versatile theme that’s easy to customize and suitable for multiple purposes. We chose one of its starter themes and imported all its content and activated the necessary plugins.
Although our first GTmetrix test delivered impressive results, this second test aims to assess how well our site performs when fully functional and equipped with additional elements like images, buttons, and custom fonts.
For our second GTmetrix test, using a server in Vancouver, Canada, we recorded a TTFB of 344 ms. While this is slightly slower than our first test, it still demonstrates impressive server responsiveness.
Our FCP and LCP were measured at 537 ms and 731 ms, respectively. The slight increase was due to the addition of larger images on the homepage. Despite this, these speeds remain faster than most websites online and highlight InMotion Hosting’s ability to handle media-rich content efficiently.
In terms of fully loaded time and CLS, we achieved 763 ms and 0.03, respectively. This result shows excellent performance for a fully functional website with additional elements, outperforming many competitors.
Thanks to this performance boost, we earned a GTmetrix Grade A with 100% performance and 91% structure ratings. These results reaffirm that InMotion Hosting delivers high-speed websites that are optimized for performance and reliability in 2025.
Summary of InMotion Hosting’s Second GTmetrix Test Results:
- Time to First Byte (TTFB): 344 ms (still very fast)
- Largest Contentful Paint (LCP): 731 ms (impressive speed)
- Cumulative Layout Shift (CLS): 0.03 (highly stable)
- Fully Loaded Time: 763 ms (exceptionally fast)
This test proves that InMotion Hosting’s servers are capable of delivering lightning-fast websites, even with media-rich content and dynamic elements.
In our speed test results, InMotion Hosting outperformed the 0.77s average load time advertised on their website. This shows that their servers are highly optimized for speed and performance, delivering faster load times than promised, even under real-world conditions.
Uptime Performance Test for InMotion Hosting - Not Reliable
Another critical test we conducted during our InMotion Hosting Review for 2025 was the uptime test. For this test, we used a tool called Pingdom. The tool monitors website uptime and response time by sending automated requests to your site at regular intervals and tracking response times and errors.
InMotion Hosting emphasizes performance with features like UltraStack caching and data center selection. However, real-world performance metrics reveal a mixed picture: In our tests, InMotion struggled to meet its 99.9% uptime guarantee:
Observed downtime: 3 outages that lasted for 5 hours in 2 weeks. This falls short of industry standards for reliable hosting.
During our uptime tests, we observed 5 hours of downtime within a 2-week period, resulting in an uptime of 98.58%.
While this might seem minor, it falls short of industry standards, especially for users running mission-critical websites where even small outages can lead to lost revenue or poor user experiences.
In addition to uptime concerns, InMotion Hosting’s average response time during our tests was 1.39 seconds.
While this is acceptable for some use cases, it lags behind competitors that offer sub-second response times, particularly on plans optimized for high performance.
If reliability is your top priority, consider exploring another provider, such as A2 Hosting, known for its dependable uptime performance.
InMotion Hosting Customer Support - Very Reliable
We ended this review of InMotion Hosting by evaluating the support you will get if you decide to choose the most trusted and reliable hosting company in the industry.
Our investigation revealed that InMotion Hosting offers 24/7 support through live chat, phone, and a ticket system. However, it’s worth noting that the first two shared hosting plans do not include phone support. Fortunately, we had access to all three channels since we opted for the Power Plan. If phone support is essential to you, be sure to review the plan features before making a decision.
That said, the live chat and ticket system available on lower plans are equally reliable. During our tests, live chat agents responded in under a minute, exceeding our expectations. The agents were knowledgeable and quick to resolve issues, demonstrating a strong commitment to customer service.
For instance, when we needed help activating the BoldGrid website builder, the support team quickly guided us to an article explaining how to retrieve the BoldGrid connect key from AMP. In another test, we encountered a cache-related issue preventing our theme update not displaying on GTmetrix. Once again, the customer agent was immediately available and resolved the problem within minutes.
If you’re looking for a hosting provider with real human support, not AI-generated responses, InMotion Hosting is an excellent choice. Based on our experience, it stands out as one of the most reliable hosting providers for customer support in the industry today.
In addition to their excellent customer support, they also have a support center that serves as a knowledge base full of resources. The support center offers a comprehensive collection of articles, tutorials, and guides covering everything from basic hosting management to advanced configurations. The search function makes it easy to quickly find information, enabling users to troubleshoot issues independently or learn more about specific features.
Finally, we like that new content is regularly added to ensure the database stays up-to-date, providing users with access to the latest information and solutions as they become available.
InMotion Hosting Review - Summary of Findings
Finding a near perfect web hosting service is challenging to say the least even for the most tech savvy individuals. Each hosting service has unique strengths and shortfalls, so it mostly depends on the features that you are going to prioritize.
While no provider is completely perfect, our review of InMotion Hosting highlights why it stands out as a reliable and high-performing solution for a variety of needs.
User-Friendly Dashboard and cPanel Access
One of InMotion Hosting’s strongest features is its user-friendly dashboard (AMP), which simplifies account management, billing, and domain setup. Paired with the cPanel, users can easily manage files, databases, emails, and security settings. The intuitive interface ensures both beginners and advanced users can navigate and operate without hassle.
Affordable and Versatile Hosting Plans
We were impressed by the affordable pricing and the wide range of tailored hosting plans. From shared hosting for small websites to VPS and dedicated servers for high-traffic businesses, InMotion Hosting supports all hosting types. The inclusion of features like free SSL certificates, automated backups, and scalable resources adds value to every plan, making it a cost-effective choice for businesses of all sizes.
Outstanding Speed but Poor Uptime
Performance tests showed InMotion Hosting delivers exceptional speed but unreliable uptime. Our GTmetrix tests revealed fast load times, low TTFB, and excellent stability with a CLS score of less than 0.3. The servers, powered by UltraStack technology and NVMe SSD storage, handle dynamic content and media-rich websites effortlessly. Additionally, our Pingdom uptime test failed to align with the 99.9% reliability. This was a bit disappointing as we experienced 3 outages in less than 2 weeks up to 5 hours as shown in our uptime result overview for InMotion Hosting.
Reliable and Responsive Customer Support
Customer support is another area where InMotion Hosting excels. We experienced 24/7 assistance through live chat, phone, and a ticketing system. Support agents were knowledgeable, responsive, and quick to resolve issues, including helping us retrieve the BoldGrid connect key and troubleshooting cache-related problems. For users who prefer self-help options, the support center offers detailed tutorials and a searchable knowledge base updated with the latest information.
Final Verdict
InMotion Hosting combines user-friendly tools, affordable pricing, powerful performance, and reliable customer support, making it an excellent choice for businesses, developers, and personal websites. Whether you need speed, scalability, or 24/7 expert support, InMotion Hosting proves to be a top-tier hosting provider ready to meet your needs.
FAQs About InMotion Hosting Reviews
Still have concerns about InMotion Hosting? Here are answers to some frequently asked questions to help you make an informed decision.
Who is InMotion?
InMotion Hosting is a web hosting company founded in 2001 by Todd Robinson and Sunil Saxena. It has grown into one of the leading providers in the hosting industry, offering reliable solutions for individuals, businesses, and developers. Also known for its high performance, security features, and expert customer support.
What is InMotion Hosting used for?
InMotion Hosting is used for website hosting, including shared hosting, VPS hosting, dedicated servers, WordPress hosting, and reseller hosting. It is ideal for hosting blogs, eCommerce sites, business websites, and custom web applications.
How much does InMotion Hosting cost?
InMotion Hosting plans start at less than $3 per month for shared hosting. Pricing varies based on the hosting type, with VPS plans starting at below $10 per month, reseller plans cost around $36 per month with a starting price of less than $1 and dedicated servers starting at $35 per month.
What is the Payment Method for InMotion Hosting?
InMotion Hosting accepts payments through credit cards, PayPal, and other secure payment methods for convenience and flexibility.
Does InMotion Hosting Support WordPress?
Yes, InMotion Hosting fully supports WordPress. It offers WordPress-optimized plans with one-click installation, automatic updates, and custom caching for faster performance.
What is InMotion Launch Assist?
Launch Assist is a free service included with VPS and dedicated server plans. It provides expert setup assistance, including server configuration, website migration, and performance optimization to help users get started quickly.
Does InMotion use cPanel?
Yes, InMotion Hosting uses cPanel as its control panel. It allows users to easily manage files, emails, databases, and security settings through an intuitive interface.
Where are InMotion Hosting Servers located?
InMotion Hosting’s Servers are located in three primary data centers strategically positioned for speed and reliability. They initially operated two data centers in the United States—Los Angeles, California, and Ashburn, Virginia. Recently, they expanded to a third data center in Amsterdam, Netherlands, to better serve users in Europe and beyond.
These locations are optimized for faster load times and low latency, ensuring high performance for users across North America, the European Union, and other regions.
